Privacy Policy
Last Updated: 5 August 2026
Introduction
www.howlettspharmacy.co.uk is provided by Cheerglow Limited, trading as Howletts Pharmacy. We are the controller of personal data obtained via our website and are responsible for deciding how and why it is used. We take your privacy seriously. This policy explains what we collect, how we use it, your rights and how to contact us. We process personal data under the UK General Data Protection Regulation.
What this privacy policy applies to
This privacy policy relates to your use of our website only.
Personal data we collect
You may provide your name, contact details, address, health information and other details when completing forms or requesting services. We may also collect technical information including IP address, browser, device, operating system, access times and pages viewed. Payment providers process payment details under their own policies. Information may also be received from authorised third-party services.
How and why we use your personal data
We use personal data where you have consented, to meet legal and regulatory duties, to perform a contract, or for legitimate interests that do not override your rights. Uses include providing pharmacy services, responding to enquiries, operating and improving the website, processing requests, preventing fraud, protecting systems and meeting legal obligations. Health information receives additional protection.
Disclosure of information
We may share limited information with service providers, trusted business partners, regulators or public authorities where needed for service delivery, legal compliance, security or protection of rights. PharmAppy Services Limited may process technical or operational data as the platform technology provider.
Cookies and tracking technologies
The website may use cookies to maintain essential functionality, remember preferences and understand performance. Browser settings allow you to manage cookies, though disabling them may affect some features.
Third-party websites
Links to third-party websites are provided for convenience. Their own privacy policies apply after you leave our website.
Transferring data outside the UK
Where personal data is transferred outside the UK, we use an adequacy regulation, approved safeguards, standard clauses or another lawful mechanism under UK data protection law.
Security and retention
We use appropriate measures to prevent accidental loss, unlawful use or unauthorised access. Access is limited to those with a genuine need. Information is kept only as long as required for its purpose and legal or regulatory obligations.
Your data rights
You may request access, correction, deletion, restriction or transfer of personal data, object to processing, withdraw consent and ask not to be subject to automated decisions. Rights depend on the circumstances and can usually be exercised free of charge.
Contact us
Cheerglow Limited, 81 Howletts Lane, Ruislip, Middlesex, HA4 7YG. Email [email protected]. Telephone 01895 674881. You may also complain to the Information Commissioner's Office if you are unhappy with how we use your information.